FAQ

Questions worth asking.

If you're about to upload your strata documents to an AI tool, you should know exactly what happens. Here's everything.

UNDERSTANDING THE BRANDS

Three different things that work together — simply put:

StrataFox is the company. We build tools that make NSW strata compliance clearer.

FoxAudit is our product. When you upload your documents and pay $29, you are running a FoxAudit.

The Fox Score is your result — a number from 0 to 100 calculated from 62 checks across 8 categories. It is the output of every FoxAudit.

StrataFox built FoxAudit. FoxAudit produces your Fox Score. That is the complete picture.

No. The FoxAudit Report is a plain-English analysis based on the documents you upload. It is general information only — not legal advice, not a strata inspection, not a Section 184 certificate.

It identifies gaps against the legislation in the documents provided. For formal certification or legal advice, consult a qualified NSW strata professional.

Because the Fox Score is ours. It is a proprietary metric calculated by FoxAudit — not a government standard or industry certification.

Calling it a 'compliance score' would imply a formal legal determination. The Fox Score is an analysis score based on the documents provided. We think being clear about that distinction matters.

About FoxAudit

FoxAudit is an automated compliance analysis tool for NSW strata schemes. Upload your strata documents — AGM minutes, capital works plan, financial statements — and FoxAudit analyses them against the Strata Schemes Management Act 2015 (NSW) as amended to 1 April 2026. The result is a Fox Score out of 100 and a plain-English action plan, delivered to your inbox in minutes.

See a complete sample report here →

Most reports complete in 2 to 4 minutes from the time you submit your documents. You'll receive your FoxAudit Report by email as soon as it's ready.

Lot owners who want to understand their scheme's compliance position without wading through legislation.

Strata committee members who want an independent read before an AGM.

Strata managers who want to give clients a clear compliance snapshot without spending hours in the documents.

Anyone who's sat in an AGM wondering whether any of this is actually being done properly.

FoxAudit is a product of StrataFox, built for the NSW strata market. We don't publish individual names — we let the product speak for itself. Questions or concerns: hello@stratafox.com.au.

No. FoxAudit is an independent commercial product. It is not affiliated with, endorsed by, or connected to NSW Fair Trading, NCAT, or any government body. Legislative references in reports are to publicly available NSW legislation.

Uploading Documents

The most useful set is: AGM minutes (current year), Capital Works Fund Plan, financial statements (income & expenditure, balance sheet), insurance certificate of currency, and strata roll or by-laws if available. Upload what you have — FoxAudit assesses the categories it can and clearly notes what couldn't be assessed due to missing documents. More documents means a more complete Fox Score.

PDF (.pdf), Word (.doc, .docx), plain text (.txt), and images (.jpg, .png, .tiff, .webp, .bmp). Up to 25MB per file, up to 10 files per report. Scanned image PDFs with no readable text cannot be analysed — if your documents are scanned, request text-based versions from your strata manager or upload the images directly.

Upload what you have. FoxAudit assesses the categories it can and clearly notes which couldn't be assessed. A partial analysis is still useful — it tells you what the documents you do have reveal about your scheme.

Deleted from our systems after delivery. Not stored. Not used to train AI models. Not shared with any third party. Your email is used only to deliver your report.

Data and Privacy

Only anonymised aggregate data — your Fox Score, category scores, and postcode where present. We do not retain your email, name, document content, or financial figures. Full privacy policy →

Only if you choose to opt in. When your free report is delivered, we give you the option to stay updated. If you tick that box — yes, occasionally. If you don't — never. Your report delivers either way. Unsubscribe anytime: hello@stratafox.com.au.

Never for marketing. We use SendGrid to deliver your report and Google Analytics for anonymised website data. No other third parties receive your personal data.

Yes. Email hello@stratafox.com.au with subject 'Data Deletion Request' and the email used for your report. Processed within 30 days.

The Fox Score

A number from 0 to 100 representing your scheme's compliance position based on the documents provided. Calculated from 62 individual compliance checks across 8 categories. Each check carries a fixed weight. The score is calculated from those weighted answers using arithmetic.

A score below 40 indicates the documents provided evidence significant compliance gaps. That's not unusual — and most gaps are fixable.

Start with the Urgent Actions in your report. These are the items with the most serious legal or financial consequences if left unaddressed. Work through them in order. Most require a conversation with your strata manager, not legal action.

If you're concerned about a specific finding, consult a qualified NSW strata lawyer.

Mostly yes. The scoring arithmetic is fixed — the same evidence always produces the same score. Where minor variance can occur is at borderline AI readings: when a document is ambiguous, the AI may reach a slightly different conclusion on re-analysis. In practice, a difference of a few points on identical documents is possible; a large swing is not. Significant gaps will be identified consistently. Upload your most complete and current documents for the most stable result.

Accurate within the limits of the documents you provide. FoxAudit identifies what the documents show — and what they don't. A scheme with strong documents that simply weren't uploaded will score lower than it should. A scheme with gap-filled documents will score accordingly. The Fox Score reflects the evidence in front of it, not a judgement of your scheme independent of that evidence. Upload your most current, complete set for the most accurate result.

FoxAudit uses AI to analyse your documents. AI can make errors. Treat every finding as a starting point for your own verification — not a final determination.

80 and above reflects strong compliance across the documents provided. 60–79 indicates moderate risk with identifiable gaps. 40–59 means significant gaps worth prioritising. Below 40 indicates critical compliance failures requiring urgent attention.

Scores vary significantly based on how complete the document set is — a scheme with only one document uploaded will score differently than the same scheme with five.

Legal and Privacy

No. FoxAudit is a general information tool. It identifies compliance gaps in the documents you upload against the legislation. It is not a legal service, not a professional opinion, and not advice to act on any specific finding. Before taking action on anything in your report — especially anything with legal or financial consequences — get advice from a qualified NSW strata lawyer.

No. FoxAudit is not a strata inspection, a building inspection, or a Section 184 strata certificate. It is a document analysis service. It does not involve a physical inspection of the building or a legal certificate under the Conveyancing Act 1919. For a strata inspection or Section 184 certificate, contact a qualified strata inspector.

Yes. Enter the client's email address and the report is delivered directly to them. Professional tools for strata managers — portfolio dashboards, bulk reporting, and client management — are in development.

Refund yourself within 30 days. Email hello@stratafox.com.au and we'll refund your $29. No forms, no questions asked. That's our commercial guarantee — on top of your rights under the Australian Consumer Law.

Yes. FoxAudit uses AI to analyse your documents against NSW strata legislation. AI can make errors. Every finding should be verified against your source documents and current legislation before acting on it.

The April 2026 Reforms

The Strata Schemes Legislation Amendment Act 2025 (NSW) introduced new requirements for Capital Works Fund Plans — including a prescribed standard form from NSW Fair Trading and a requirement to formally consider sustainability infrastructure (solar, EV charging, water efficiency) as part of capital works planning.

FoxAudit assesses compliance with these requirements as a dedicated category. For most schemes, the standard form CWP requirement means an existing plan prepared before 1 April 2026 is already non-compliant in form, regardless of its content.

If your scheme has a Capital Works Fund Plan — which all NSW strata schemes are required to maintain — the new requirements apply. FoxAudit assesses whether your current CWP meets the standard form requirements and flags any gaps as part of the April 2026 Reforms category.

Ready to get your Fox Score?

Upload your documents and find out where your scheme sits — in minutes.

Get My Fox Score — $29 →